FAQs

 

 

FAQs

Click here to view a diagram describing how to adjust the straps.

Rhamanis come in whole sizes and are designed to accommodate two shoe half sizes. Check out the size chart to look up the Rhamani size that matches your shoe size. 

Yes! Rhamani straps are adjustable to fit all shapes and sizes of feet. Same goes for socks.

Rhamanis are remarkably forgiving on size and will feel and work great even if your size is off by more than a whole size. That's because the straps are adjustable and your toes never hit the end of the sandal.

We offer free standard shipping for Rhamani.com orders within the US. total shipping time depends on location and generally ranges between 5 and 10 days once the order has been processed.

You can choose one or two day expedited shipping for an additional cost, paid for during checkout. Please remember that shipping time begins once the order has been processed and it takes a day to process orders.

Please click here to view the shipping policy.

Rhamani sandals (a wholly owned brand name of Smaller Footprint LLC) have a Standard Limited Warranty to be free of manufacturing defects in workmanship and materials for a period of 12 months (1 year) beginning on the date of purchase. 

For valid warranty claims during the first (1) year after purchase, Smaller Footprint LLC, at its sole option, will repair or replace the defective product at no cost to you.

The above is limited warranty and the only warranty made by the seller. Any and all other warranties of any kind whatsoever, including those for merchantability and/or fitness for a particular purpose are expressly excluded. Buyer agrees seller shall not be liable for any consequential damages even if seller has been advised of the possibility of such damages.

Warranty claims must be made by requesting a Returned Merchandice Authorization Number (RMA#) online using the links provided on this website. Valid warranty claims will be processed after receipt of the returned product and resolution will be communicated via email.

Clean your sandals regularly by washing them with warm soapy water and allowing them to air dry. We recommend using a soft bristle brush scrub the sole and straps to better remove dirt and grime. If neccessary, you may unlock the straps from the grooves in the sole, but don't unlace the straps, to better clean out any dirt that may have accumulated in the grooves. After drying the straps, reinsert and lock the straps into the grooves using the strap tool. For video instructions on using the strap tool to adjust straps, please click here

Machine washing with warm or cold water should not damage your sandals. The straps and sole may be damaged from high heat or caustic chemicals and you should not expose your sandals to either. "High heat" is anything over 130 degrees F.

No. The heat from a campfire will likely damage the sandal sole. If it's too hot for your skin, it's too hot for your Rhamanis.